Customer Support

If you are having difficulties with your Internet services you may find the answer to your question at our support site. If you need further assistance you can contact our 24 x 7 technical support for immediate assistance.

How to Read Your Knology Bill

We're dedicated to providing you with the best customer service, which includes helping you understand your new bill. Below, you will find a sample bill along with a description of your monthly charges.

Residential Customer Bill
Business Customer Bill

Technical Support

Online Support: Click Here
Service Agreements, Descriptions and Price List: Click Here
1-888-609-9299 / Email

Office Hours

Monday - Friday 8:00 am to 5:00 pm

Phone

Dothan..........................(334) 699-3333
Ashford.........................(334) 899-3333
Toll Free.......................(888) 472-2322
Business Support......(334) 699-1111

Email

Residential or Business Questions: Email
Career opportunities

Mail

2660 Montgomery Hwy
Dothan, AL 36303
401 3rd Ave.
Ashford, AL 36312